Update Remote Access Settings in Preparation for the Next Generation Network

Last updated: October 20, 2020
KB Article


  • The Next Generation Network (NGN) project, fundamental to advancing Yale’s teaching, research, and health service mission and safeguarding the campus community’s information, is rolling out to campus building-by-building.
  • Individuals who remotely access (RDC/RDP) a computer or piece of equipment specific to a building will need to change remote access settings from the computer’s IP address to full computer name.
  • Please reference the details below to find the computer name (the computer in the building that is remotely accessed).
  • Immediately begin using the full computer name for remote access.


NGN delivers a more reliable and secure method of transmitting data. When a building updates to NGN, computer IP addresses change. Changing remote access settings from IP address to full computer name allows uninterrupted access to your computer/equipment.

To update your remote access settings, please do the following:

  1. To determine the Windows computer name, remote access the computer (host PC), as you do today.
  2. Select Start
  3. Type About
  4. Select About your PC
  5. Locate the computer name under Device specifications, Device name
    • A computer name may be a combination of letters and numbers, for example: MWPC0z2EOG
    • Note the computer name
  6. Going forward, to remotely access the computer, use the Full Computer Name - xxxxx.yu.yale.edu - of the host PC (no longer use the IP address)
    • Full Computer Name is the computer name plus network extension, for example: MWPC0z2EOG.yu.yale.edu

For full instructions, reference this knowledge article: Remote Desktop Connection (RDC): Connecting to your Yale computer from off-campus

Note: These instructions are only for remote access, RDP, or RDC to a specific, individual computer on campus. If you work remotely but do not access a particular computer in a building on campus, no action is required.

Need help?

For additional assistance, please contact the ITS Help Desk at 203-432-9000 or visit the IT website to view answers to trending questions, search how-to articles, start a chat, or report a problem.