How to Prepare for NGN
- If you work on an ITS-managed Windows or Mac workstation, no further preparation is required; your device will automatically update to NGN.
- If you connect to the network on a device that is not managed by ITS, you must download SecureW2. (iPads and iPhones do not require SecureW2; they will connect automatically to the wireless network after NGN migration.)
- Not sure if your device is Yale-managed or not? Consult the Windows or Mac “Identify Your Device” quick-start cards on NGN’s Support Hub.
- If you connect to your desktop workstation from a remote location, be sure to Update Remote Access Settings.
- If you have special devices or equipment that require advanced provisioning by an NGN support technician, please reach out immediately to NGN’s transition support team at NGNTransitionSupport@yale.edu